Refund policy

Return & Exchange Policy

At Rina Shop, we are committed to delivering premium beauty products with the highest standards of quality and care.

Due to hygiene and safety regulations, we do not offer returns or exchanges.

Exceptions apply only in the following cases:

• If the product arrives damaged or broken.

• If the product has been affected during shipping.

• If the product is expired upon delivery.

In such cases, customers must contact us within 24 hours of receiving the order and provide clear photos as proof of the issue.

Each order is carefully inspected and securely packaged to ensure it reaches you in perfect condition. Your trust means everything to us.